Bosch Retrofit Kit (Kiox 300,500 and Smartphone Grip)

Description

The Bosch Retrofit Kit is compatible with Kiox 300, Kiox 500 and smart system phone-grip. You can adjust the position and angle of the kit individually, and the cables can just plug in.

Bosch eBike Systems is shaping the future of eBike mobility with innovative products and digital services ranging from highly efficient drive systems to the first production-ready ABS for eBikes and Connected Biking solutions. Whether for daily trips around the city, for enjoyable rides in the countryside or for sporty adventures in the mountains: Bosch eBike Systems offers eBikers the right drive system (drive unit, battery, display and app) for every requirement and every area of use, ensuring a unique riding sensation.

Additional information

Handlebar Diameter	31.8mm, 35mm

Delivery & Returns

Delivery

Normally, we aim to pack up and send out your orders on the same day (especially if you order before midday) and you’ll have the option to pick which courier you’d like to use at checkout. All letters will be sent via Royal Mail and all bikes are sent using Paisley Freight. Other items have the option of Evri or Royal Mail. Delivery time is usually two or three working days from dispatch.

We deliver to all of mainland UK for the costs shown below, please contact us via phone on 01425 403584 or email info@newforestcycling.com to enquire about shipping to non-mainland locations.

In-Store Pick up is also available at checkout, if you’d like to come and pick up in person!

Returns

30 Day UK Returns

We want you to be 100% happy with your shopping experience and therefore we offer a 30-day returns policy for any unwanted and unused items that are still within their original packaging. Please be aware that in this instance the customer must cover the cost of returning an unwanted item.

We cannot assume responsibility for returned items lost in the post. Your statutory rights are not affected.

If you’re returning a faulty item, please contact us so we can assist you.

Returns Policy Terms & Conditions

All Items will be inspected upon return before issuing a refund.
Items must be returned with all original packaging and tags attached. Items returned with incomplete or damaged packaging or missing or unattached tags may be refused or subject to a restocking fee.
In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you and refuse the return.
Please return items with a cover letter.
Please retain your proof of postage.
For faulty products, we will refund the return shipping cost upon inspection.
We will also refund the shipping if an incorrect item has been sent to you.
Be aware that we DO NOT refund the returns shipping cost of an unwanted bike. Including Electric Bikes. Be sure before purchasing that it is the correct size and model that you want. Our helpful team are only a phone call away – 01425 403584
The refund processing time can take up to 10 working days.

Warranty & Insurance

CUBE Warranty

Your CUBE bike is warranted to be free from manufacturing defects for 2 years with effect from the date of sale. In addition, CUBE provides customers with the following warranty in the event of frame breakage outside the statutory warranty period as follows:

For all frames and rigid forks from model year 2011 and older CUBE guarantee from the date of sale:

Aluminium: 5-year guarantee

Titanium: 5-year guarantee

Carbon fibre, aluminium-carbon fibre: 2-year guarantee

For all frames and rigid forks from model year 2012 and onwards CUBE guarantee from the date of sale:

Aluminium: 6-year guarantee

Carbon fibre, aluminium-carbon fibre: 3-year guarantee

If a break occurs during this period (from date of sale), CUBE will replace the item with the same or similar. This warranty applies only to the frame. The cost of components necessary for the frame’s function (e.g., seat post, derailleur, headset, rear shock, etc.) must be borne by the customer.

More details on CUBE’s warranty.

Bosch Warranty:

Our E-Bikes come with 2 year warranty on all Bosch parts. The warranty begins with the sale of the e-bike, up to a maximum of 48 months from the battery’s date of manufacture.

Bosch e-bike batteries also have a guarantee that within the first 2 years or up to 500 full charge cycles the battery will hold 60% of it’s nominal capacity.

More details on Bosch’s warranty.

Insurance:

VeloLife offers 90 days of free insurance on your brand new CUBE bike. They will give you 30 days free cover when you sign up and, if you choose to buy a bike policy, they will discount 2 months premium off the cost of the first years cover.